Friday, April 15, 2016
12 PM – 2 PM @ PA CareerLink® Downtown Pittsburgh, 304 Wood Street
Meet the Recruiters from Alorica
Hiring for Full Time Call Center Agents.
JobGateway® Job Number: 10245824
Brief Job Description: Handle complex technical customer issues, billing and service questions in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction * Answer incoming calls/emails and offering troubleshooting links/guides/directions on all products • Ability to analyze and report back on trending topics that impact performance as they develop • Ability to navigate and enter data in the computer in a timely and efficient manner. • Extremely adaptive to change